Updated August 18, 2022
Information We Collect
When you interact with us through the Service, we may collect Personal Data and other information from you, as further described below:
We collect Personal Data from you when you voluntarily provide such information such as when you register for email newsletters (for example, name and email address) or contact us. If you are purchasing a product or service we will also request financial information. Any financial information we collect is used only to bill you for the products or services you purchased. We will use your information to respond to you, regarding the reason you contacted us.
When you interact with our website we receive and store certain anonymous information (for example, geo-location and browser type). Such information, which is collected passively using technologies such as Google Analytics, cannot be used to personally identify you. We may store such information itself or it may be included in databases owned and maintained by others such as Google. Other anonymous information we collect may include: your IP address, browser information, page visitation history, crash diagnostic reports, device information, computer information, usage pattern information, operating system information, location information, timestamp information and any other anonymous information about the nature and frequency of your use of our website.
In operating the website, we may also use “cookies.” A cookie is a piece of information that helps provide additional functionality to the website and helps us analyze web usage more accurately. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off if you wish to. It is recommended that you leave cookies turned on because they allow you to take advantage of certain features.
Our Use of Your Personal Data:
We do not sell or otherwise disclose your personal information to others. There are, however, certain circumstances in which we may share your Personal Data with specific third parties without further notice to you in the following cases:
Related Third Parties: We may provide your information to other companies to enable them to perform certain business-related functions on our behalf. Examples of such cases include providing mailing information for order shipments, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: We will disclose your Personal Data if required to do so by law or if it is required in order to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Forest Culture Design, (iii) act in urgent circumstances to protect the personal safety of users or the public, or (iv) protect against legal liability.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website or clicking the “unsubscribe” button included in all emails. You may also contact us and request that we delete all Personal Data from our network.
We request information from you when you place an order. In order to buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. If the financial information provided is not correct, the order may be canceled and products relisted for purchase by other customers.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online no Internet, email or other electronic transmission is ever fully secure or error free and while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
In addition to taking steps to protect your information online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use your Individual Information to provide you with emails including promotional offers that may be of interest to you. We may maintain separate email lists for different purposes, and you may be included on more than one such email list. When you receive a promotional communication from us you may indicate a preference to stop receiving communications from that particular list by following the unsubscribe instructions provided in the email you receive.